At LUPIX Technologies Pvt. Ltd., we prioritize the confidentiality and protection of your personal and business data. This document outlines how we collect, store, utilize, and protect your information as you interact with our digital engineering platforms, consultation requests, and software services.
Information We Collect
We collect information you provide directly to us when you request an engineering consultation, submit project specifications, apply for accessibility audits, or contact us through our website. This includes your name, official email address, phone number, organization name, and any proprietary details regarding your software architecture or product goals.
How We Use Your Data
Your data is utilized exclusively to provide, maintain, and advance our IT and digital engineering services. This includes responding to your technical inquiries, tailoring Statements of Work (SOW), executing agile development sprints, issuing invoices, and keeping you updated on critical security updates and technological milestones.
Data Protection & Security
We deploy enterprise-grade security controls to ensure the confidentiality and integrity of your information. All network transmissions are protected using TLS 1.3 encryption protocols. Sensitive credentials, database keys, and proprietary code repositories are maintained on secure, restricted-access servers with strict multi-factor authentication (MFA) and least-privilege RBAC.
Cookies & Tracking Technologies
LUPIX uses essential and privacy-friendly telemetry cookies to measure platform performance, analyze user navigation paths, and deliver smooth user experiences. We do not track users across third-party networks for invasive profiling. You can adjust your cookie settings at any time within your browser preferences.
Third-Party Disclosure
We never sell, rent, monetize, or trade your personally identifiable information to external third parties. Trusted cloud infrastructure partners (such as AWS, Cloudflare, GitHub, or Vercel) that assist in delivering hosting, continuous integration, or security filtering operate under strict data protection and non-disclosure obligations.
Your Privacy Rights
Depending on your legal jurisdiction, you hold enforceable rights under the European Union GDPR, California CCPA/CPRA, and India's Digital Personal Data Protection (DPDP) Act. These rights include access to stored records, data portability, correction of inaccurate records, and unconditional deletion of personal data. Reach out to our privacy compliance officer to exercise these rights.